Q1: Will the rust stain my patio or decking?
A: Weathering steel forms a stable rust layer that typically doesn’t run after it’s fully developed. However, during the early rusting stage, some runoff is possible. To avoid staining, we recommend placing the water wall on stone, gravel, or using a rust-control tray. We also offer a pre-rusted version that minimizes this risk from day one.

Q2: Can I leave the water wall outside all year round?
A: Yes, it’s designed for year-round outdoor use. The Corten steel resists harsh weather, and the LED lights and water pump are waterproof. In colder regions, just make sure to drain the water in winter to prevent freezing damage.

Q3: Is it noisy when the water runs?
A: A little! But the water flow is designed to be gentle and calming—more of a soft trickle than a loud splash. It adds a relaxing background sound to your garden without disturbing the peace.

Q4: Is the pump energy-efficient? Can I run it all day?
A: Absolutely. The pump is low voltage and energy-saving, so it’s safe and affordable to run throughout the day. The built-in LED lights are also low-energy, making the whole feature eco-friendly.

Q5: How easy is it to install?
A: Very easy! It’s a fully self-contained unit—no digging or plumbing needed. Just plug it in, fill the reservoir with water, and you’re ready to go. A step-by-step guide is included in the box.

Q6: Can I customize the size or style?
A: Yes, we offer custom design services. Whether you need a different height, width, color, or even your own unique pattern, just send us your idea or sketch. We’ll work with you to make it real.

Q7: Do you offer warranty or after-sales support?
A: Yes, we provide a 1-year warranty on the pump and 3 years on the steel structure. Our customer service team is always here to help with installation tips, maintenance, or any concerns.